Please read this document carefully before using any cm2 services. By registering or using our platform, you are deemed to have read, understood and agreed to all terms stated here.
Only users aged 18 and above are permitted to register and use cm2's services. Age verification is carried out during the KYC process.
Each user is permitted to hold only one active account. Duplicate accounts will be suspended and balances may be forfeited in accordance with policy.
All financial transactions are subject to cm2's deposit and withdrawal policies. Funds are processed in accordance with established verification procedures.
You are responsible for keeping your account password confidential. cm2 will never request your password through any communication channel.
Welcome to cm2, Malaysia's trusted online gaming platform. These Terms and Conditions ("Agreement") govern your use of the cm2.live website and all services offered through it.
By accessing, registering for, or using any part of the cm2 platform, you expressly acknowledge that you have read and fully understood these Terms and Conditions, and you agree to be bound by them together with our Privacy Policy and Responsible Gaming Policy.
These terms take effect from the date you first use the platform, regardless of whether you have formally read them. If you are using the platform on behalf of an organization, you also represent that you have the authority to bind that organization to this Agreement.
To use cm2 services, you must meet all of the following eligibility requirements at all times:
Cm2 reserves the right to request identity verification documents at any time to confirm your eligibility. Failure to provide the required documents within the specified timeframe may result in account suspension or termination.
The cm2 account registration process is designed to verify the security and genuine identity of every user. When registering, you are required to provide complete and accurate personal information, including your full name, date of birth, phone number and active email address.
Your account is personal and may not be transferred, shared, or sold to any third party. You are solely responsible for all activities that occur under your account, whether carried out by you or by any other party who gains access due to your negligence.
Cm2 supports a range of local payment methods including DuitNow, FPX, TnG eWallet, Boost, and other methods listed on the platform. All financial transactions are processed through an integrated and secure payment system.
Cm2 reserves the right to delay or block transactions suspected of involving fraud, money laundering, or other suspicious activity. In such cases, we may require additional documentation before allowing the transaction to proceed.
Cm2 offers a variety of bonuses and promotions from time to time to reward both new and loyal members. Each promotional offer is subject to specific terms stated on the relevant promotions page.
All games offered by cm2 use a random number generator (RNG) certified by an independent auditing body. This ensures every game outcome is truly random and fair for all players.
Attempting to exploit software bugs, use automated software (bots), or any unauthorised method to gain an unfair advantage in games is strictly prohibited and may result in account termination and forfeiture of balances.
Cm2 is committed to maintaining a safe, respectful, and enjoyable platform environment for all users. You agree not to engage in any of the following conduct:
Violation of any of the above rules may result in immediate action, including temporary suspension, permanent account termination and reporting to the relevant authorities.
All content on the cm2 platform — including but not limited to logos, trademarks, text, graphics, images, interface designs, software code and game content — is the exclusive property of cm2 or the relevant licence providers.
You are not permitted to copy, distribute, modify, republish, transmit, display, perform, reproduce, or sell any information or content obtained from the cm2 platform without prior written consent from cm2.
To the extent permitted by applicable law, cm2 and its officers, directors, employees and agents shall not be liable for any indirect, incidental, special, consequential or punitive losses arising from or related to the use of the platform.
Cm2's total liability to you for any claim arising from these Terms and Conditions is limited to the total amount you have deposited into your cm2 account in the 30 days preceding the date the claim arose.
You may close your cm2 account at any time by contacting our customer support team. All valid balances will be returned to you in accordance with the applicable withdrawal procedure, subject to the completion of all required checks.
Cm2 reserves the right to suspend or terminate your account with or without prior notice under the following circumstances:
Following termination, you will no longer be permitted to access the platform. If there is a recoverable balance, cm2 will process the refund in accordance with our internal review decision.
Cm2 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time in response to business needs, legal changes, or platform improvements.
Significant changes will be communicated to you via an in-platform notice, an email to your registered address, or both. Notice will be given at least 7 days before changes take effect, except where immediate changes are required for security or legal reasons.
If you have any questions, concerns or complaints regarding these Terms and Conditions or your use of the cm2 platform, our team is available to assist you at any time.
For any formal complaint, please provide detailed information including your account number, date, and a description of the incident so our team can investigate effectively and provide you with the best possible resolution.
Behind these terms lies cm2's genuine commitment to ensuring your gaming experience is always safe and transparent.
Every condition is written in plain language. We do not hide important information in fine print — all terms are presented clearly and transparently.
Our RNG is certified by an independent auditing body. Every game outcome is completely random — no manipulation, no advantage for any party.
Cm2 provides self-control tools to help you play responsibly. Deposit limits, loss limits, and time limits can be set directly within your account.